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Remote Inside Sales / Customer Service Associate

Job Posted 1/25/2025
Fresh Tech Maid
Chicago, IL 60614
United States
Category Customer Service
Remote
Full-Time
Job Description
Description:
Remote Inside Sales / Customer Service Associate
Chicago, IL, United States

Job Description

Unlock Your Potential with Us!

Are you a driven Remote Inside Sales / Customer Service Representative looking to elevate your career and financial future? Do you excel in empathetic and effective communication?

This is not your typical remote position. Our rapidly expanding, entrepreneurial Chicago home cleaning company offers unparalleled growth opportunities!

Why Join Us?
• Inspiring Work: We're on a mission to do great things, and we want you to join us in growing and achieving more together.
• Thoughtful Environment: We value mindfulness and understand the impact of our actions on the world around us.
• Skillful Team: We embrace challenges, take risks, and view failures as stepping stones to success.
• Exceptional Communication: In our remote setting, we understand the importance of clear, over-communication and handling time zone differences with ease.
• Strong Team Bond: We use technology to create strong connections and a supportive team atmosphere.

Key Qualities We're Looking For:
• A passionate drive to excel as a Remote Inside Sales / Customer Service Representative.
• An ability to emotionally connect with potential clients and effectively convey the value of our services.
• Sensitivity to clients' emotional needs, especially in the context of home cleaning.
• Enthusiasm for meeting and exceeding weekly sales goals.
• Outstanding customer service and communication skills.
• Expertise in managing long sales cycles while delivering exceptional client service.
• Meticulous attention to detail and commitment to seeing tasks through to completion.
• Comfort in using web-based sales, scheduling, and client service applications.
• A strong desire to learn, grow, and embrace new technologies like AI Sales Agents and AI Scheduling Agents.
• Trustworthiness and integrity, delivering on promises whether someone is watching or not.
• A love for both Sales and Marketing, understanding their close relationship.
• Have a Bachelor's Degree.

Job Responsibilities:
• Handle sales calls and convert them into scheduled cleaning services, constantly striving to meet weekly sales targets.
• Build and maintain sales funnels to maximize conversion rates.
• Oversee initial cleanings to ensure smooth operations.
• Follow up with clients post-cleaning to convert one-time clients into repeat customers, resolving any issues with top-notch customer service.
• Ensure client satisfaction through phone, text, and email communication.
• Conduct digital marketing projects to boost lead volume, online bookings, and conversion rates.
• Produce daily, weekly, and monthly reports and statistics.
• Must be a great scheduler. Support Employee Engagement Manager when needed.
• Embrace the integration of AI technology into our sales and marketing processes.
• Available to work full time on Mondays, Tuesdays, Wednesdays, Fridays, and Saturdays 6:30am to 3pm, US CST time. Thursdays and Sundays are off.

What We Offer:
• A positive, healthy, trust-based work environment.
• Work-life balance.
• Direct and honest communication with a focus on understanding.
• Opportunities for professional growth and learning.
• Utilization of the highest level of technology for remote work.
• A connected, not isolated, team atmosphere where you'll be a valued member of our highly bonded team.
• Guaranteed 40 hours per week.

Compensation: Base pay ranges from $4 to $9 per hour, with significant growth potential.

We're seeking a smart, forward-thinking problem-solver to join our vibrant, dynamic team. If you're ready for an exciting challenge, click the link to apply and start your journey with us today!

Requirements:
No Inside Sales experience needed. Just bring your positive energy, empathy, problem solving skills, and desire to grow!