Food Service Manager

Job Posted 1/17/2025
Ashland Hills Hotel
Medford, OR 97501
United States
Category Other
Full-Time
Job Description

Are you passionate about the culinary arts and exceptional service? Ashland Hills Hotel is seeking an enthusiastic and dedicated Restaurant Manager to lead our restaurant operations. If you thrive in a dynamic environment and have a knack for creating memorable dining experiences, we want you on our team!

Position Summary: The Restaurant Manager will support the restaurant operation, uphold established cost and quality standards, ensure superior service, and maximize restaurant profits.

Essential Functions

  • Interview, hire, and supervise staff.
  • Train service staff in food and beverage service standards.
  • Schedule staff in alignment with business needs and management goals.
  • Conduct performance reviews and develop staff skills to meet service and quality goals.
  • Coach, counsel, and discipline staff as needed.
  • Assign and follow up on work duties and side work.
  • Resolve customer issues and complaints.
  • Assist with menu and beverage planning.
  • Monitor and maximize profitability by managing labor, food, and beverage costs.
  • Perform and oversee all inventories, including wine, liquor, china, glassware, and silverware.
  • Control inventory and maintain adequate supplies.
  • Ensure financial margins meet budget expectations.
  • Comply with weekly and monthly forecasting procedures.
  • Be present on the floor and assist staff during meal periods.
  • Organize daily pre-shift meetings for effective communication.
  • Ensure sanitation and safety programs meet OSHA standards.
  • Maintain a professional demeanor at all times.
  • Foster a safe working environment and report unsafe conditions.
  • Maintain a positive working relationship with all departments.
  • Adhere to all property policies and procedures as outlined in the Employee Handbook.

Qualifications

  • Minimum of two years of progressive experience in high-quality food and beverage operations; one year of management experience preferred.
  • Possession of government-required licenses or certificates.
  • Excellent interpersonal skills for guest satisfaction and strong verbal communication and presentation skills.
  • Proficiency in computer applications.
  • Ability to work with minimal supervision, maintain a professional appearance, work as part of a team, communicate effectively, and perform well under pressure.

Physical Requirements

  • 6-8 hours of standing/walking.
  • 3-6 hours of reaching/grasping.
  • 1-3 hours of pushing/pulling, lifting/carrying (up to 25 lbs.), crouching/bending/stooping.
  • Up to 1 hour of sitting and climbing stairs.

Why work for us?

  • Competitive Company Benefits for Full Time Employees 4 Medical plans to choose from through Kaiser Permanente and Aetna, a Dental plan through SunLife Financial, and a Vision plan through SunLife Financial using the VSP network.
  • A Retirement plan through the company sponsored 401k plan which includes a company match
  • Company paid Life Insurance and Accidental Death and Dismemberment coverage for Full Time Employees
  • Local Discounts at our other properties - We work with properties all over the Portland Metro area, as a member of our team you have the opportunity to receive special discounts some of our properties (discounts on parking, meals, staycations and fitness/racquet facilities)
  • Paid Time Off (Paid sick time for all employees, PTO for Full Time Employees)
  • Great EAP Benefits, day one! - As a member of our team you will have access to an array of benefits and resources starting on your first day, including 3 Free Counseling Sessions, Access to Gym Memberships & On Demand Fitness Class Discounts Free Confidential Legal Advice and so much more!

We are an equal opportunity employer, and all qualified applicants will be considered for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.


Join us at Ashland Hills Hotel and be part of a team dedicated to delivering outstanding dining experiences. Apply now and bring your passion for hospitality to our vibrant community!



Compensation details: 0 Yearly Salary



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