Bilingual Store Lead

Job Posted 12/26/2024

Mobilelink USA LLC

Danville, IL 61834

United States

Category Retail

Full-Time

Job Description

Job Details

Job Location
Danville, IL

Position Type
Full Time

Job Category
Store Sales

Description

Sell Wireless phones, services, and accessories
Provide outstanding customer service to customers
Retain customers and gain new customers
Work flexible hours, weekends, and holidays
Perform opening and closing procedures daily:
- If opening, take the daily deposit to the bank and any other required opening duties.
- When closing, prepare the deposit and any other required closing duties.
- Make certain doors are locked and alarmed at closing
Ensure maintenance of the store:
- Bathrooms clean
- The sales floor is clean, i.e. wiping counters, cleaning windows, vacuuming, or sweeping
- Trash is taken out daily
- Planogram followed
- Maintenance issues are reported to the manager or maintenance department if no manager
Outside Activities:
- Manning table events
- Manning the tent/table at local fair events
- Miscellaneous other marketing activities as assigned by RSM/TM
Management Duties:
- Scheduling and OT policies are enforced when the Manager is absent
- Cash handling and inventory procedures are followed when the Manager is absent.
- Customer escalation issues when the Manager is absent.
- Drive sales with the sales team when the Manager is absent.
- Working side by side with all the employees to assist in all operational and sales requirements.
- Assist in coaching the sales team on results, and executing the sales model and operational controls.

Qualifications

One (1) year of Wireless Experience
One (1) year of proven retail sales management experience (interactive sales process, commissioned sales)
Must be able to pass background checks
6 months or more Experience with coaching or training others
6 months or more Experience as a Key holder, Assistant Manager, or Store Manager
Must be fluent in spanish