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Bilingual Lead Care Manager
Job Posted
10/9/2024
Seneca Family of Agencies
Fairfield, CA 94533
United States
Category
Healthcare
Apply for Job
Full-Time
Job Description
Overview:
Are you passionate about making a difference in the lives of youth and families in our communities? Join our team as a Bilingual Lead Care Manager for our Enhanced Care Management (ECM) program!
As a Bilingual Lead Care Manager, you will act as the primary contact person for youth and families requiring care coordination and community linkages. Bilingual Lead Care Managers play a pivotal role in providing comprehensive care management and support serving as the cornerstone of the care coordination process and the driving force behind ensuring the holistic well-being of high-need youth and families.
ABOUT ENHANCED CARE MANAGEMENT
The Enhanced Care Management (ECM) program is a Medi-Cal managed care benefit that addresses clinical and non-clinical needs of high-need youth and families through the coordination of services, connection to community resources, and comprehensive care management.
ABOUT SENECA
Seneca Family of Agencies has been nominated among the for several consecutive years. We're committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We're also committed to building a diverse staff and strongly encourage people of color to apply. Our programs are deeply engaged in conversations and training on to bring equity and justice to the youth and families we serve.
Responsibilities:
Conduct outreach to enroll new clients in ECM, establishing rapport and trust
Collaborate with youth, families, and care teams to assess needs and develop comprehensive care plans
Coordinate care activities and maintain communication with external providers including county substance use disorder and specialty mental health providers as appropriate
Manage referrals, coordination, and follow-up to needed services and supports
Provide education and identify support needs for youth and their families
Build and foster collaborative relationships with community resourcing agencies
Provide services in-person and accompany clients to appointments when needed
Complete required documentation in a timely manner
Attend supervision and other team meetings as required
Qualifications:
REQUIRED:
Additional education/experience requirements:Bachelor's degree in Social Work/Psychology/Counseling + 1 years of experience OR
Associate's degree or equivalent + 2 year of applicable experience OR
High School Diploma/GED + 3 years of applicable experience
Experience required working with families who are experiencing the impact of complex systematic disparities that contribute to community and individual mental health challenges
Bilingual Spanish skill set required
Flexibility to work some earlier mornings or evenings, scheduled ahead of time
Must be at least 21 years of age
Own vehicle, Valid California driver's license and insurability with Seneca's automobile policy
TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements
Must show proof of COVID-19 vaccination
PREFERRED:
Prior case management and community-based experience
Strong organizational skills as demonstrated by the ability to effectively manage multiple tasks
Schedule:
Full-time
Mon-Fri; 9am-5pm
Flexible schedule with ability to work earlier mornings or evenings as needed
Combination of in-person & remote work
Benefits:
Starting range: $25.34 - $27.84 per hour
Actual salary dependent on creditable experience above the minimum qualification
Mileage reimbursement
Salary increases each year
5 weeks of Paid Time Off and 11 Paid Holidays
Comprehensive benefits package:Medical, dental, vision and chiropractic, acupuncture, fertility coverage
50% paid premiums for dependents
Long-term disability, family leave, and life insurance
403b Retirement Plan
Employer-paid Employee Assistance Plan
Seneca is a certified employer
Promotional opportunities across the agency in California and Washington