Step into a Rewarding Career with Payless Power!
Now Hiring: Experienced Bilingual (English/Spanish) Account Resolution Representatives
Are you skilled in account resolution within the utilities sector and thrive in a call center environment? If you're fluent in English and Spanish and ready to elevate your career with a growing company, Payless Power wants to meet you! We're expanding and seeking Account Resolution Representatives to help resolve customer accounts efficiently and with outstanding service.
Position Highlights:
Start Date: Monday, December 9
Shift: 9 AM - 5 PM, Monday - Friday
Pay: $18/hour
Location: This role is in-office, not remote.
Apply Today:
Note: Only applicants who complete the survey and attach their resume will be considered, if link does not work please copy and paste.
In This Role, You Will:
- Be the primary contact for customer inquiries via phone, email, and live chat.
- Resolve issues swiftly using strong problem-solving skills.
- Stay informed on company policies to proactively enhance service quality.
- Maintain a positive and solution-focused attitude in all interactions.
- Document customer interactions thoroughly and collaborate with your team to drive continuous improvement.
Ideal Candidates Will Have:
- Minimum of 1-year experience in customer account resolution; call center experience is a plus.
- Microsoft Office proficiency and strong multi-tasking abilities.
- Bilingual skills in English and Spanish with exceptional communication abilities.
- Attention to detail for accurate record-keeping and quick problem resolution.
- Teamwork skills to foster collaboration and enhance service quality.
Benefits We Offer:
- Medical, Dental, Vision Insurance
- 401(k) with company match
- Paid Time Off and Holidays
- Professional development opportunities
Payless Power is an Equal Opportunity Employer
Due to the high volume of applications, only candidates who complete the survey and attach their resume will be considered.
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